Review platforms like Yelp, TripAdvisor, and Google have a significant place in the digital world. But Facebook is the only platform that allows businesses to engage with their audience more interactively and interestingly. We are aware of the fact that customer reviews play a pivotal role in building a successful business. A customer’s experience story can add a personal touch to your online business. For businesses, the authenticity and credibility that come with the customer stories can be transformative.